LegalTerms & Conditions
The terms on which we sell our products to you. Please read them before placing an order.
These terms and conditions ("Terms") apply to all orders placed through this website. By placing an order, you agree to these Terms. We recommend you save or print a copy for your records.
1. Who we are
This website is operated by Human Reset Co ("we", "us", "our"), a business based in the United Kingdom. You can contact us at hello@humanreset.co.
2. Using our website
By using this website you confirm that you are at least 18 years old and able to enter into a binding contract. Our products for children are intended to be purchased by an adult on a child's behalf. You agree to provide accurate account and order information.
3. Our products
Our products are food supplements and are not a substitute for a varied, balanced diet or a healthy lifestyle. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or health condition. Always read the label and packaging before use. If you are pregnant, breastfeeding, taking medication, or managing a health condition, consult your doctor or pharmacist before use. We make every effort to describe our products and ingredients accurately, but product images and packaging may vary slightly.
4. Pricing
Prices are shown in pounds sterling (Β£) and include VAT where applicable. We try to ensure all prices are correct, but if we discover an error in the price of items you have ordered, we will contact you to confirm whether you wish to proceed before processing your order. Delivery charges are shown separately at checkout and explained on our Shipping page.
5. Orders and contract
When you place an order you will receive an acknowledgement email confirming we have received it. This does not mean your order has been accepted. A binding contract is formed only when we send you an email confirming your order has been dispatched. We reserve the right to refuse or cancel an order, for example, if a product is out of stock, if there has been a pricing error, or if we are unable to obtain authorisation for payment.
6. Payment
Payment is taken securely at the time of order through our payment provider. We do not store your full card details. By submitting an order you confirm that the payment method used is yours and that you are authorised to use it.
7. Delivery
We deliver across the UK. Delivery times, options and costs are set out on our Shipping page. Estimated delivery times are guidelines only and not guaranteed. Risk in the products passes to you on delivery.
8. Cancellation, returns and refunds
Your right to cancel and return items, including the 14-day right to cancel under the Consumer Contracts Regulations 2013 and the hygiene exemption that applies to sealed supplements once opened, is set out in full on our Returns & Refunds page, which forms part of these Terms. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
9. Intellectual property
All content on this website, including text, logos, branding, images and design, is owned by or licensed to Human Reset Co and may not be copied or used without our written permission.
10. Our liability
We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. Otherwise, we are not liable for losses that were not foreseeable or that arise from your failure to follow the usage guidance on the product or packaging. Our total liability in connection with any order is limited to the value of that order.
11. Privacy
We handle your personal data in line with UK data protection law. Details of what we collect and how we use it are set out in our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. The version that applies to your order is the one published on this website at the time you place it.
13. Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
14. Contact us
Questions about these Terms? Get in touch at hello@humanreset.co and we'll be happy to help.
This is a solid starting template built to current UK norms, but Terms & Conditions are legally binding, please have a qualified professional review and complete the bracketed details before you go live.